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Privacy Policy

JwennHub Privacy Policy


Effective Date: August 13, 2026


JwennHub respects your privacy and is committed to protecting personal information associated with your use of JwennHub and the Jwenn family of platforms.


This Privacy Policy explains the types of information we may collect, how we use and protect information, when information may be shared, and the choices available to users.


By accessing or using JwennHub, you acknowledge the practices described in this Privacy Policy.


1. About JwennHub


JwennHub is a digital marketplace hub that connects users with services available through the Jwenn family of platforms.


These platforms may include:


- JwennKay — Property listings and discovery

- JwennMachin — Vehicle listings and discovery

- JwennBiznis — Business and professional directory and digital cards

- Other Jwenn services that may be introduced in the future


Each platform may also maintain additional privacy information applicable to its particular services.


2. Information We May Collect


Depending on how you interact with JwennHub, we may collect information you voluntarily provide, including:


- Name

- Email address

- Phone number

- Account information

- Messages or inquiries submitted to us

- Information submitted through forms

- Information associated with services you request

- Payment-related transaction information when applicable


We may also collect limited technical and usage information when available, such as:


- Device or browser information

- General usage information

- Diagnostic information

- Security-related information

- Pages or features accessed


The information collected depends on the services and features you use.


3. Information From Jwenn Platforms


If JwennHub provides integrated access to JwennKay, JwennMachin, JwennBiznis, or other Jwenn services, information may be processed as reasonably necessary to provide those services.


Depending on the applicable platform, this may include:


- Property listing information

- Vehicle listing information

- Business information

- Professional information

- Digital card information

- Photos and uploaded content

- Contact information

- Account information

- Payment or subscription status


Additional details may be provided in the privacy policy applicable to each platform.


4. Public Information


Some Jwenn services are specifically designed to publish information to the public.


Examples include:


- Property listings

- Vehicle listings

- Business directory profiles

- Professional profiles

- Digital business and professional cards


Information that users intentionally publish through these services should be considered publicly available.


Users should only publish information they are comfortable making available to the public.


5. How We Use Information


JwennHub may use information to:


- Provide and operate JwennHub services

- Connect users with Jwenn platforms

- Maintain user accounts when applicable

- Provide marketplace and directory functionality

- Process user requests

- Provide customer and technical support

- Process applicable payments

- Manage paid services and subscriptions

- Communicate important service information

- Maintain platform security

- Detect fraud, abuse, or unauthorized activity

- Troubleshoot technical problems

- Improve our platforms and user experience

- Enforce applicable policies and Terms of Service

- Comply with applicable legal obligations


6. Payment Information


Certain services available through JwennHub or related Jwenn platforms may require payment.


Payments may be processed through Stripe or another authorized payment processing provider.


When Stripe is used, payment card information is processed through Stripe's payment infrastructure.


JwennHub does not directly store your complete credit or debit card information when payment information is processed by the payment provider.


We may receive and retain limited transaction information necessary to operate our services, such as:


- Payment status

- Transaction identifier

- Payment date

- Amount paid

- Service purchased

- Subscription status, when applicable


7. Payment Security


JwennHub and its related platforms may use established third-party payment processors to provide secure payment processing.


Users should enter payment information only through official JwennHub or Jwenn platform payment processes.


No internet-based payment system can guarantee absolute security, but established payment providers use safeguards designed to protect payment information.


If you believe there is an issue with a payment associated with a Jwenn platform, contact:


support@jwennhub.com


8. How We Share Information


JwennHub does not sell users' personal information.


We may share information with service providers when reasonably necessary to operate our platforms. These may include providers of:


- Cloud hosting

- Authentication

- Database services

- File and image storage

- Payment processing

- Analytics

- Communications

- Security and fraud prevention

- Other technical infrastructure


Service providers may process information as necessary to perform services on our behalf.


We may also disclose information when required by applicable law, legal process, or when reasonably necessary to protect JwennHub, our platforms, users, or others from fraud, abuse, security threats, or unlawful activity.


9. User-Generated Content


Users may submit listings, digital cards, descriptions, photographs, logos, contact information, and other content through Jwenn platforms.


Users are responsible for the information and content they submit.


When content is intentionally published through a public feature, users acknowledge that it may become publicly accessible.


Users should only upload content they own or have authorization to use.


10. Contact Information Published by Users


Some Jwenn services allow users to publicly display contact information so interested people can communicate with them.


This may include:


- Phone numbers

- Business email addresses

- WhatsApp information

- Websites

- Social media links

- Business addresses or general locations


Users should only publish contact information they intend to make publicly available.


11. Third-Party Services


JwennHub and its related platforms may contain links to or integrations with third-party services such as:


- Payment providers

- WhatsApp

- Social media platforms

- Websites

- Mapping services

- Communication services

- Other external platforms


These services operate independently and may have their own privacy policies and terms.


JwennHub is not responsible for the privacy practices, security, availability, or content of independent third-party services.


12. Data Security


JwennHub takes reasonable technical and organizational measures designed to protect information handled through our platforms.


However, no internet service, electronic transmission, database, or storage system can guarantee absolute security.


Users with accounts are responsible for protecting their login credentials and should promptly report suspected unauthorized access.


13. Data Retention


JwennHub may retain information for as long as reasonably necessary to:


- Provide our services

- Maintain accounts

- Maintain listings and digital cards

- Process and document transactions

- Manage subscriptions

- Provide customer support

- Prevent fraud and abuse

- Resolve disputes

- Comply with legal obligations

- Enforce our policies

- Maintain reasonable operational and security records


Information may be deleted or anonymized when it is no longer reasonably necessary, subject to applicable legal and operational requirements.


14. User Choices and Privacy Requests


Depending on the applicable service and law, users may be able to:


- Review certain account information

- Correct or update information

- Edit published information

- Remove certain content

- Request assistance regarding personal information

- Request account-related changes


Some information may need to be retained for payment records, security, fraud prevention, legal compliance, dispute resolution, or legitimate operational purposes.


For privacy-related requests:


support@jwennhub.com


15. Cookies and Similar Technologies


JwennHub and related platforms may use cookies, local storage, or similar technologies where applicable to provide functionality, maintain sessions, remember preferences, improve performance, understand platform usage, or support security.


Browser settings may allow users to restrict certain cookies or stored information. Restricting these technologies may affect the functionality of some features.


16. Communications


JwennHub may use contact information provided by users to:


- Respond to inquiries

- Provide requested support

- Send important account information

- Communicate payment or subscription information

- Provide security notifications

- Communicate important platform changes


Marketing communications, where used, may be subject to additional choices or unsubscribe options as required by applicable law.


17. Children's Privacy


JwennHub and its marketplace services are not intended for children under the age of 13.


We do not knowingly seek to collect personal information from children under 13.


If we learn that such information has been collected inappropriately, we may take reasonable steps to remove it.


18. International Users


JwennHub services may be accessible to users in different countries.


Information may be processed or stored in countries other than the country where a user is located, depending on the infrastructure and service providers used to operate our platforms.


Where required, we take reasonable steps to handle personal information in accordance with applicable legal requirements.


19. Platform-Specific Privacy Policies


Individual Jwenn platforms may maintain their own Privacy Policies describing practices specific to their services.


For example, property listings, vehicle listings, and business or professional digital cards may involve different categories of information.


When using a specific Jwenn platform, users should also review the Privacy Policy applicable to that platform.


20. Changes to This Privacy Policy


JwennHub may update this Privacy Policy as our services, technology, business practices, platforms, or legal requirements evolve.


When changes are made, the updated Privacy Policy may be published with a revised effective date.


21. Contact JwennHub


For privacy requests, account issues, payments, or technical support:


support@jwennhub.com


For general information and inquiries:


adm@jwennhub.com


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